The best thing about this system is that it allows you to go live with minimal training! It really does make things easy for new users as well as experienced ones, especially when there are so many different modules available in your account manager dashboard (like our HR module). Also, I love how easily we can create custom fields, which makes administering benefits more efficient than ever before - even if they're not standard plan types like HSA or FSA accounts. We haven't had any issues at all since implementing Sky Benefits over two years ago; however recently their customer support has been somewhat lacking compared to other systems out there. Make sure that you talk to someone from the team during implementation because some of these features aren't intuitively obvious unless someone tells you what's going into each field. For example, one time my colleague was confused by why his insurance card didn’t always show up automatically after he filled out an eligibility form online using another program. Not only did.