The instructions were pretty much useless. Described a nonexistent key; Several list items said the same thing in different ways, and there was no relevant information at all. The best information came from other customers. Blisters just around the fingers. I still understand. It is very difficult to regulate the temperature. The thermostat reads 85°, but the water is so hot it's on fire! And no, it's not hot tap water. I turn on the bubbles to cool it down. Cannot be set below 95°. Very heavy and difficult to empty because I can't lift it. I use a pitcher of water to get a manageable weight. I'm keeping it because I've read so many reviews on this type of item that I don't want to start over. I will work with peculiarities. I need it for painful arthritis, plantar fasciitis and diabetic neuropathy. Works well enough to continue troubleshooting.
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