I have to say half of this wall mount has the best design I've ever seen. It uses a dovetail mount on the wall and then the hand is inserted into the wall mount and fixed with the weight of the TV/monitor. It was so easy to install. This mount was on its way to 5 stars but failed miserably at the finish line. 1) The pivoting end where the monitor is mounted wobbled terribly. I couldn't get the monitor to sit straight or at an angle. 2) Instructions are TERRIBLE. Remember Ikea with the worst pictures. Couldn't figure out how to tighten the connection to get rid of the banging. 3) I ended up calling support and they had no idea how to help or access more detailed instructions. They said they would contact me and never did. My device may have failed but I'm returning it for a different mount that works great.
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