I recently had an idea for creating some background audio that would be perfect as part my client's ad campaign - but not one they were familiar with! At first glance it was very difficult even finding someone who could help me out due to their lack of experience using this software tool (and also because there wasn't much information readily found online).
However after contacting them directly via email I realized how helpful these guys really can get you going when working remotely or from anywhere else where your computer might have issues connecting back home/office network etc.. They've helped us create many different sound files over time including ones which weren’t possible before without being physically at our studio location!!