I had problems with the printer at first so I went to their website and they have a live chat so I contacted them. They helped me and my printer started working. I can say that the pictures are very clear and not only do you need to use it for shipping labels, you can use it to create stickers as well. I would definitely recommend it to anyone based on the price and how well it works. One of my best purchases and even better because it doesn't use ink!
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