The program is easy to use for non techies and it's very effective in protecting my documents with its security features. I like how you can easily share files as well via cloud services or emailing other people who have access rights too! It has some glitches but nothing major so far. Nothing really at this point since we are still using our first version of document protection software from them which was good enough until now when they upgraded us into an improved one with more new features added by themselves (which i don't mind). We were searching something where all employees could store important docs online without having any hassle later down the line especially after retirement if there will be no need anymore to keep those old papers stored somewhere else than office itself.