This little tape recorder looks a little cheap at first but it worked like magic to accommodate my dad's many tapes to accommodate it. iTunes and bring it into the 21st century. Unfortunately, after a month of moderate use, the software now "freezes" and I can no longer download what I just wrote down. It says "Unable to export. Close all active windows in iTunes." I left a message with the company but haven't heard from them. I will try again. When the software is fixed I will revise my review. Otherwise, I think the rating is 1 star. Update: I'm adding a comment to my review. It looks like the problem is with the current version of iTunes (11.03 and above) and the EZ Converter software. If you have Windows XP or are running an operating system, you will not have "freezing" problems. Even if you haven't updated iTunes to the latest version, your Tape Express should work just fine. Of course I didn't know that and updated my iTunes automatically. That's when my problems came up. I finished recording with Audacity and it was fine as I was almost done. ION Audio is aware of the issue and says they are working on an update. At the same time, you may NOT want to update iTunes, until you finish recording if you are using Windows Vista, Windows 7 or Windows 8. I didn't know about it and updated my iTunes automatically. That's when my problems came up. I finished recording with Audacity and it was fine as I was almost done. ION Audio is aware of the issue and says they are working on an update. At the same time, on Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you finish recording. I didn't know about it and updated my iTunes automatically. That's when my problems came up. I finished recording with Audacity and it was fine as I was almost done. ION Audio is aware of the issue and says they are working on an update. At the same time, if you are using Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you are done recording. working on an update. At the same time, if you are using Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you are done recording. working on an update. At the same time, if you are using Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you are done recording. Use Windows 7 or Windows 8. working on an update. At the same time, if you are using Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you are done recording. Use Windows 7 or Windows 8. working on an update. At the same time, if you are using Windows Vista, Windows 7 or Windows 8, you may NOT want to update iTunes until you are done recording.
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