I like that it is really good at giving you all sorts or statistics in terms off numbers as well which can be useful if there are any problems within our business but also for looking up what typeof product we sell etc., It does take some time learning how everything works so this could maybe have been made easier? But other than just being slow sometimes when updating reports i don't think anything has actually gone wrong! We love using inside info because its simple enough everyone knows about yet effective too!! They give us stats suchas sales figures/customer trends & feedback from customers via surveys.