I bought and installed the antenna. Installation was moderately easy. However, there were no instructions on how to program the reception. I was able to receive most stations, but had to adjust the reception in small steps. I called the manufacturer's contact number listed on Revain, but it turned out to be the Five Star Cement Company (reminds me of the Four Seasons Hotel vs. Four Seasons Landscaping press conference!). The woman told me that Revane had given the wrong number and sent me back to Revane. I started a chat with a Revain representative who then gave me a different manufacturer number because he couldn't help me. I called this number and it turned out to be a toll free number from the same cement company. The woman told me she gets 3-5 calls a day about this product and they have asked Revain for months to fix the phone number but nothing has been done. I love the product but so far the tech support has been terrible. That's why I give 3 stars. What does that tell you about the product if the cement company keeps getting calls?
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