StorageX is the most user friendly product we have ever used. It is very easy to use and navigate. There are so many tools available through the software. It is very easy to customize to fit your needs. As with any software, it is easy to make mistakes. I would recommend that you test out the software on your own before you implement it. Benefits we realized were the ability to have a central place to track our storage. We were able to see how much space we were using and also have the ability to track our storage costs.