It was very user friendly, easy for my clients who are not tech savvy at all! I had no issues with html2pdf rocket as it allowed me do exactly what i wanted without any hiccups when producing documents that needed images/icons etc included in them (it's great if you don't want your client having too much control over their document). The only problem we have run-in recently has been how slow they were responding - our last order took almost 3 weeks before being delivered!! We need this product so am keeping hold of feedback about delays but would be interested in hearing from anyone else using Html To pdfrocket?