Unfortunately I just returned my second Slow Jo. The first did not stand up to constant time; sometimes it would be right, and sometimes slower up to 10 minutes. I understand the whole point of these clocks is that you don't need to get an accurate time from them, but with a 10 minute error window you don't even get a useful estimate. I woke up several times to find the clock was more than 8 hours slow during the night. This was in the first week I owned the watch. I contacted customer service and they said that sometimes the wheels can get stuck during shipping and that setting the clock following the exact instructions on their website will solve the problem. This didn't happen so I sent the watch back, dispelled my doubts and ordered a second one. I had the second one for 5 days and woke up at 4am to find the clock was broken. Lost 6-8 hours per night. I contacted support again and they said they heard about this issue other customers were having when wheels got stuck during shipping and that resetting the time using their specific instructions fixed it for other customers. But even though I've followed these instructions closely (now I've set the time 4 times after the watch lost time), the watch keeps losing time. Watches have one function: to display the exact time. As much as I love the design and concept of this watch, I cannot justify keeping a watch that lost a watch in a night except for one night I had it. And this is the second faulty watch I have received. What kind of watch is so fragile that it can't even be shipped to a customer without losing the ability to tell the time? I just can't trust a watch this tricky and it's a shame because like I said I really like the idea of this watch.
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