The platform is easy to use, has great customer support and works well with our video management system (Camtasia). We have had no issues at all using this software for almost 2 years now! It's not perfect but it does what we need very effectively. I wish there were more customizations available as some of them are limited in their abilities compared to other products out there like Adobe or others. Great product that gets us where we want to go and allows customization if needed down the road once things settle into place. Our clients can see messages from sales people through videos they play during meetings even when they aren't physically present. This helps keep everyone informed about upcoming projects without having to send email updates which could be easily missed by employees who don’t check those frequently enough.