Review on ✈️ Crafty World Airplane Neck Pillow: Memory Foam Travel Pillow with Adjustable Soft Head Rest and Neck Support – Ultimate Comfort Master for Sleeping on Flights, Car Seats & Chairs by Sergio Wingate

I bought three of these pillows, one of each colour. I haven't traveled with them yet but what I didn't like is that the first one I ordered 3 months ago (dark blue) was full and hard and compared to the other pillow I bought mine Family preferred the tougher feel of the Navy. Blue Comfort Master so they asked me to order more Comfort Masters. I have received my second order of the light gray and lavender Comfort Masters (about 3 months after my first order) and they are really soft, not as firm as the navy Comfort Masters in comparison. They're more like the softer competitor pillow that my family turned down. For me either the way pillows are made has changed or it's poor quality control and I'm disappointed. I don't have time to exchange or return pillows before we leave so we'll have to manage. There will be a big fight for the original Navy Blue Comfort Master! **** Rating has been changed to increase star rating from 2 to 4 stars. **** After I posted my dissatisfied review, the company contacted me and offered a full refund. I believe they would even refund me for all 3 pillows but since I am completely satisfied with the first pillow I didn't expect a refund for that first pillow. They take customer service very seriously, which is why I increased my star rating. You don't take chances when you're unhappy. They thought I might have received defective pillows and they will look into my comment. So overall I'm happy with the result, but would still prefer the firmness of the pads that I expected on the trip.