I ordered this in February to replace a broken one but until recently it was not possible to use it. I took it out of the box and it doesn't work. It heats up but when you press the button it just clicks, no steam comes out. I've contacted Black & Decker hoping for a solution as they say they have a warranty but I'm not very hopeful. It's a good size and a long cord, if it worked it would be great. I would suggest when you receive it take it out and test it right away so you can send it back to Revain if defective rather than trying to work with the manufacturer.
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