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814 Review
46 Karma

Review on Visual site manager by Angel Cortez

Revainrating 5 out of 5

Very user friendly, simple interface & quickest response times

The ease of use in organizing our trucks for delivery was very helpful as we had many carriers who were not using this program well at all with their own programs being complicated or cumbersome.

img 1 attached to Visual site manager review by Angel Cortez

It took them almost an hour just figuring out how much freight they received that day and from what carrier but since then I dont have any issues about it working correctly! Sometimes you will get stuck and your phone doesnt ring until later so be patient sometimes its late here when they pick up calls if thats important enough for you!! So far everything has been easy to work through and getting answers quicker than previous vendors too. Not really anything right now other than customer service but once again I think everyone should make sure to go into great detail on what companies provide good benefits and are competitive pricing wise too before deciding to switch over providers/mangers! This helps ensure quality services and less errors with tracking incoming loads from our customers! Being able I like that it has an option for different types of trailers in one area as well as being able to see what other people are doing at any given moment! It's very helpful when trying out new routes or loading/unloading locations with our drivers - they're used too much by us so this helps keep them happy!! Sometimes you have multiple trucks coming into your location but only 1 person working there? This makes things difficult because we cannot load all 3 if someone isn't present yet etc.

Pros
  • Very user friendly even though i'm quite tech savvy myself :) lots more options available suchsas changing colors which can help customize appearance further (i've seen some similar ones online)and also add pictures along side information insteadof text alone easier readability overall.
Cons
  • Empty