It's easy to use with all of our employees being able to access it from anywhere at any time without needing IT support or additional software needed.
I dislike that there are different versions available depending upon your needs (iPad vs Android). There was no way we could get everyone using one version so they had two options when logging into their account which made them feel like second class citizens while having similar benefits as other users who used an iPad only option. We're solving many problems by just implementing this system including employee accountability/security issues within facility but also allowing inmates easier ways than going through traditional methods such as writing down names off lists etc..