I think it works. The problem is that I ordered this on the advice of a Lexmark support representative after troubleshooting my printer via online chat. After installing the photoconductor units, the support rep admitted that wasn't the problem and suggested I upgrade to a newer printer that would probably be less expensive. He said Lexmark would not accept refunds on new photoconductors to offset the cost of buying a new Lexmark printer. So I'm stuck with a non-working printer and have paid over $100 for new photoconductors that I can't use. I thought helpdesk staff were supposed to help the consumer.
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