I like that it's very user friendly, easy to use for everyone in our office! It also works well with Outlook 365 which makes things even easier when you need access from different locations & time zones!! The only thing about this program i dislike as of now (maybe because we've been using forever) Is how long does something take sometimes? Like if there are multiple pages or documents open at one point during transfer process then some times items get dropped off list etc so its not always accurate but overall great product.
Highly recommend them. !