The ability to create custom reports. It's easy to navigate through the site, which makes it easier to find what you're looking for. I wish there was more customization options in the reports. Some things are not customizable. For example, I would like to be able to customize the report so that certain fields don't show up in the final report. Also, some of the reports have different layouts depending on the type of foundation. This can make it confusing when trying to figure out how to customize the report. I use this to keep track of my donations and grantees. It helps me stay organized and know where all of our money goes.