I'm a short person and I find the chair a bit uncomfortable but I'm getting used to it. I bought the same model from Walmart.com about 2.5 years ago and bought a second one from Revain about two weeks ago. Despite the arthritic hands, the biggest issue was fitting the wheels. The other problem was pulling the screws in. Their nests were not fully open because the artificial skin was not properly pierced and there was debris in those holes. I pared and exposed them with a paring knife and the rest of the assembly was easy and required use of the hex key that comes with the chair. Although both of my chairs are the same model, the new one's seat and armrests aren't as deep (or long) as the first chair, so I don't find it as comfortable as the first. But here's the thing: to choose the best chair for you, you have to try it. I've tried a few at Staples and my local office chair store, and none of these so-called ergonomic chairs seemed comfortable to me. I've come to the conclusion that chairs should be chosen the way we look for a good pair of jeans or gloves. We have to try them and come home with the one that suits us best. As no two chairs of the same model will feel the same I cannot assume that all cuts are the same so test and try before you buy.
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