UPDATE: There was one star originally. Had problems with the original device for almost a year and ended up calling Lenovo support and waiting for a workaround. After a brief pleasant phone call unrelated to attempting to resolve an issue I was already attempting to resolve, Lenovo sent a replacement NIGHT! And it works perfectly. so happy now moral of the story. If you encounter any problems, please feel free to contact Lenovo Support. I only wish I had contacted them sooner. It's garbage. I work from home in IT. The external USB drives on the dock don't work, so my mouse and external keyboard disconnect intermittently while I'm working. It's useless. Look for it, apparently this is a known issue on Lenovo laptops with this dock. And since the T480 only has 1 USB port, I'm in a bind. I hate it, I want my old T440 back and the big clunky dock. It was slow, but at least it worked.
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