It's easy for anyone to use - there are no complicated rules/programs that I know of (except maybe if you have too many pages). And it works well with our wordpress site as we can post directly from within WordPress itself! Also great when working collaboratively between multiple authors who may be in different parts of the world. We also like how it automatically saves drafts for us so we don't lose them once someone else adds to it. There aren't any major downsides really but sometimes it can take some time before they fix bugs etc; which seems odd since this isn't something new being built out by an outside team. But again not enough users yet perhaps? So far all good :) There was nothing about jraft at first glance either online nor via support emails to make me think "wow" what could possibly come up next?!