It is very easy for me as it has everything I need in one place, so there are no extra steps required when collecting information from customers or prospects! Sometimes you have questions about how certain fields function that aren't addressed elsewhere within this product (or any other software we use).
We do not utilize all of these features yet; however I think they should be available at some point if requested by our users via support channels. As mentioned above, sometimes getting answers regarding specific functionality can take longer than necessary since most people just want general info with their purchase decision made quickly instead of having an extended conversation - which could help us get more accurate results overall.