I was eager to test out MelonBoat's items since I appreciate high-quality hardware and tools as a homeowner. My encounter with their internet business, however, has been disappointing. Although their website is simple to use, the things they sell are of poor quality. My furniture was harmed because the furniture hardware I bought was shoddy made and challenging to install. The equipment I bought was not as strong as claimed and broke down after only a few uses. Their customer service employees were unprofessional and dismissive when I asked for a refund or exchange, and they failed to remedy my problem. Overall, I wouldn't advise anyone looking for high-quality home renovation materials to buy from MelonBoat. They are a disappointing alternative on the market because of their lax quality control and subpar customer service.