I like that it is easy to use for someone who has never used this type of software before! It does not have all features you would expect from more expensive programs but there are ways around things if needed (I am using an older version). The customer service can be slow sometimes too when contacting them through email which takes time depending upon where they live/work at etc.. So far so good though - just need some updates here &there as well with newer versions out now!! We were looking into different options after our website was hacked several times over 2 years ago by another provider we had been working wtih previously- This program allowed us access back within minutes without having any issues since then.
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