I have many other curling irons/curling irons from different manufacturers and have not had a problem with any of them. This is the worst thing I've ever tried. I should have known better and spent more money on something that wasn't Remington as the Remington iron I have is useless too. It gets very hot and holds heat well, but I've never had a problem with my hair not holding curls like this wand does. I had to re-curl many sections of my hair 2-3 times before finally giving up. My hair was smoking all the time. The wand was definitely hot enough to curl my hair, it just wasn't working. I burned my hand, of course, because the glove that came with it isn't actually a heat protection glove, it's a cheap cotton glove that you can buy in the store for a dollar. Unfortunately, I wasn't aware that this item was non-returnable and I'm stuck on this useless item. Although I liked it and it worked well, I accidentally press the buttons on the side a million times when trying to curl my hair, which is very annoying and prolongs the process, stop to adjust the temperature and then do this one section of hair again. Overall I am very disappointed in the quality of this item, and even more so now that I cannot return it.
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