I appreciate how quick responses were to my questions, they always responded quickly! Sometimes it would be hard finding answers when you are looking up something specific in their system or if there is no answer available at that time but with gapjumpers support team was very helpful as well!! They take great pride of customer service which i appreciated greatly because sometimes companies can get so caught into making money off customers instead of actually helping them out like this one does by providing incredible Customer Service. If anyone needs help searching through your own data base make sure its easy to find what information/data points etc., need. The main problem we have had has been being able fix our issues once resolved rather than having recurring errors every month even though all problems seem solved initially.