I like that net logistics has free access to so much information, including their own website is very helpful in making decisions about how we can improve our business processes. We have been able to use it with no issues at all! The support team there are always willing to help out when you need something fixed or answered - they don't try to push solutions down your throat but will guide you through them if needed/wanted. There's nothing really i dislike about this program as of right now though. It could be improved upon for sure. As far as my experience goes so far its great. They're easy to work with and provide excellent customer service even after hours or weekends.