I like that it is very easy of use with no complicated settings or options needed once you get used how everything works which takes about 10 minutes after setup (if not done by someone who knows what they are doing).
You can't customize colors as far as branding goes but those aren’t necessary so its only an issue if your looking into using this software long term because then customization would be important! If anyone has any questions just ask them through their support team since there really isn‘ t much else we could do here without knowing more information than others have given us thus making suggestions harder due our lack knowledge base / experience level etc..