I've had a refrigerator for about six months, so I'm ready to write an honest review. Firstly, I love it and have no regrets about buying it. But this product definitely requires training! I think *they* even changed their minds because the deep cleaning instructions that are in the printed guide (and didn't work for me) aren't in the online guide. The instructions are not very helpful. It's more like a recipe book and it's pretty but doesn't offer a lot of useful information. I was very unlucky - my cold drink turned the color of iced tea, even at maximum time. and coffee and a minimal amount of water. Luckily, I found a cold drink on Reddit, and they suggested two things that *against* the instructions in the manual: Only put in about a cup and a half of coffee, because the designers didn't think about how the thick water expands; and rotate the carafe to the open position while brewing. I actually drink a little more than one cup of coffee at a time, but with the carafe lid open, my drink turned into a dark, rich, delicious concentrate. Also note: The lid of the coffee part must be screwed on tightly. If you accidentally leave it loose or it breaks, you'll have water on the counter and floor. The only thing I really find fault with is the design of some details. The snap-on coffee filter lid is so wide you'll just want to click it from side to side. You have to get it in the middle to open it. I see someone with arthritis who has real problems. It's very frustrating when all you want is COFFEE and can be solved with a simple design change. But worst of all is the decanter lid. My first one broke after a few days. They sent me a new carafe free of charge (register item!). But the pieces are very thin plastic, and the lid will only stick to one specific spot. Then when it's filled with water, the extra weight makes it difficult to twist and lift and remove the lid (again, you can only do this from ONE precise spot). The top of the decanter has a 1.2 cm high, smooth plastic circle that is impossible to grip with wet hands. Again, a simple redesign - slightly larger, with a ribbed texture - would have made it a lot better. I recommend this product. However, make sure both pieces are securely fastened in the master and that you followed my advice above. Maybe don't leave him alone all day. It's worth the headache compared to the 12-24 hour wait!
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