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Spain, Madrid
1 Level
726 Review
44 Karma

Review on ECOWHO by Brandon Battaglia

Revainrating 3 out of 5

Experience with the ECOWHO Online Store That Was Not Satisfactory

As a reviewer, I was given the opportunity to try out ECOWHO's online store not too long ago, and I have to admit that my experience there was less than satisfying. However, despite the fact that they have a large assortment of products for home improvement, the quality of the items that I ordered did not live up to my expectations. The prices were not competitive in comparison to those of other retailers, and the products did not live up to the claims made about them on their website. In addition, the process of checking out was difficult and time-consuming, and the website was not user-friendly in any way. The dearth of attention given to the needs of customers was the aspect that frustrated me the most. After I had expressed my concerns to them and reached out to them, it took them an unreasonable length of time to respond. And when they did eventually respond, their answer was not helpful and did not solve the problem I was having. My time spent shopping at the ECOWHO internet store was, on the whole, not a very pleasant one. I am unable to endorse them to anyone else who is looking for dependable customer support in addition to high-quality home improvement products.

Pros
  • Prompt shipment of ordered goods
Cons
  • Minor Issues