I bought this cart for my kids about a week ago. It arrived relatively quickly and I attempted to assemble it, but there were two left grip frames in the package. The next day I called the number provided in the instructions and they quickly sent the correct part. Unfortunately, the piece I received was about an inch too long, so I wasn't able to finish the carriage. I called again and they resent the replacement part. I like the van because it feels pretty solid, but when I tightened the screws/bolts the heads of each screw came loose too easily. Half of the screws holding the wooden signs on each side are too long (only about 16 inches) so they rattle. This, in addition to the missized replacement part, leads me to suspect that there are quality control issues in the manufacturing process. I plan on stopping by my local hardware store tomorrow to buy some higher quality screws. I would recommend this car to my friends, but only if they don't mind spending a few bucks to get better propellers.
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