I like that it can be configured so you only get what's important when pulling information out of our system into excel or other applications. It also allows us to pull in more than one file at once which helps speed up my work flow if we have multiple files with different names but are related to eachother somehow (ie; they're both part of an account). The interface could definitely look better as well! Sometimes there will be issues where some fields won't come through correctly, however this isn't always something i've noticed until later down the line - sometimes I'll find myself not realizing right away because everything looks correct. This has been helpful especially since we do a lot of manual labor now days and having things automated makes life easier.