I appreciate that they do a lot to assist with patent preparation. They worked with my attorney at another law firm about three years ago, but there were problems, so I would probably need to find someone better than them in order to handle such duties again. They did some work for us back then and provided information for our patents. They are good people to know if you want to explore the concept of getting a PCT filed. For any other services we needed, I cannot say enough positive things; this company really knows their stuff. The customer service from them has been great. We've been able to communicate well about our products, get their thoughts/ideas, etc., and I feel like they have become a great business partner. I had to do some work with this company. They are good at what they do. They did a good job. They were professional. It was not a bad experience. Nothing really. All that I can say about it, is that I think they are very professional and know what they are doing. I would highly recommend them. They helped me with my project.