Header banner
Revain logoHome Page
Steve Cypert photo
Austria, Vienna
1 Level
667 Review
49 Karma

Review on Dukars by Steve Cypert

Revainrating 1 out of 5

The Lesson to Be Learned from Dukars' Horrible Quality and Atrocious Customer Service

Permit me to tell you a story about my experience with Dukars, an online store that claims to specialize in clothing, shoes, and jewelry for women, in addition to fishing tools. In this particular story, I will focus on my experience with the jewelry. I couldn't wait to look through their inventory and find some fresh additions to my closet thanks to their wide variety of options. My enthusiasm, however, did not last very long. I excitedly tore open my package the moment it arrived, only to discover that disappointment was waiting for me inside. The shoes were obviously made from low-quality materials, the shoes were uncomfortable, and the jewelry appeared to be something that could have been purchased from a vending machine. The clothing was flimsy and poorly made. To make matters even worse, when I called Dukars' customer support to voice my concerns, I was met with indifference and unhelpfulness. This made the situation even more frustrating. They did not provide any solutions or apologies for the poor quality of the products I had received, and it seemed as though they were more concerned with brushing me off than putting things right. It was abundantly obvious to me that Dukars did not care about the quality of the products they sold or the level of satisfaction their customers experienced. They were more concerned with turning a rapid profit than with cultivating a dedicated following of customers. Dukars lags far behind other online retailers when compared to their selection of garments, shoes, and jewelry, as seen on competitors' websites. Their lack of care and attention to detail is evident in every aspect of their business, from the poor quality of their products to the apathetic attitude of their customer support team. This lack of care and attention to detail is evident in every aspect of their business. My experience with Dukars should serve as a lesson to others about the company's subpar product quality and customer support. Whoever is thinking about shopping with them should look elsewhere and select a company that values their customers and takes pleasure in the quality of their products, because that is the kind of business you want to do business with.

Pros
  • Wide range of fashionable clothing choices and fishing equipment
Cons
  • There is not much to choose from for males.