I was dissatisfied with the assistance I got from amhomel, even though I am an advanced user. Their home and kitchen product assortment is impressive, but I was disappointed by their lack of focus on my needs as a customer. I contacted customer support because I was having trouble with a purchase. However, I received unfriendly and unhelpful answers, which left me feeling frustrated and unhappy. My house renovations had to be put on hold because of their excessively long shipping times. The quality of their goods is irrelevant because of the terrible service I received from them. In general, I would advise shoppers to exercise caution in regards to amhomel's customer support and shipping times.