Header banner
Revain logoHome Page
Andrew Dinelli photo
1 Level
1341 Review
84 Karma

Review on πŸ”Œ Optimized: Southwire SIMpull Residential Electrical Wire 63948422 by Andrew Dinelli

Revainrating 5 out of 5

Correct inventory sticker on wrong product

I ordered 10/3 with bottom. What I got twice is 10/2 with ground. The manufacturer's packaging clearly says "10/2". The problem is a small barcode inventory sticker that I believe Revain puts on. This little sticker that you can see and read in the attached photos says "50ft 10/3" which is what I ordered. However, someone put this sticker on a 50ft 10/2 package. The picker comes by with his Telzon gun or other inventory scanner, scans the barcode sticker and the gun says it's the right product. The assembler doesn't seem to actually read what the gun claims about the item and confirms that the manufacturer's packaging says the item is actual. So while I expect my order to pass through many hands before many on the way to packing/delivery, no one will notice the mistake and I will end up with the wrong product. If you're reading this review, Revain, take stock. Control issue with this particular item at the LEX2 order center it was picked up/shipped from. UPDATE: So I waited about a month and reordered this item. LEX2 sent me the right product. Well done Lex2.

Pros
  • Ideal for a small home
Cons
  • Questionable purchase for the elderly