The software has all of my fleet needs including dispatching to technicians as well as monitoring their work order status throughout each day/weekend etc. I have used this product since it first came out in 1996 when we started our business with only one truck (now 10 trucks). This program did not change much over time so that was nice! We also use other programs like Quickbooks but they sometimes get confusing if you are new at using them or do something wrong which makes us lose data from those applications too often because there's no backup system set up yet. Use any type of Microsoft Office suite such as Excel 2013 - 2016 & Word 2010-2016 along wth Powerpoint 2015+ and Outlook emailing capabilities will be very helpful once implemented into your computer setup by an IT professional who knows what he’s doing. Our organization uses many different types of vehicles depending upon where needed around town plus some specialized ones just made specifically for certain jobs within city limits.