We are using CTN for our hyper scale cloud deployment at Microsoft Azure platform as an IaaS provider. So far everything is great! They have very helpful support team which responded quickly whenever we had any issue/question regarding their product or service offering. Pricing structure can be improved if they want more business clients into longer term contracts rather than just one year contract only option currently available (3 years). But overall experience so far was good enough that it's not something you should worry about too much unless your needs turn out complex where price difference between competitors become apparent. Our main focus here would definitely continue towards this particular software tool -CTN-. Have used CTOs of various vendors like HPE & Dell EMC during my past job tenure but never came across such wonderful tools till now by CogniTwin Team!! I like the UI and the ability to create and train models to solve specific problems. I dislike the lack of documentation and the inability to train models in a few minutes. I can train a model in a few hours only. I can also create models that are more accurate than those available in the market. I have used it to train models for prediction and classification.