I like how easy it is to use, plus there are tons of features you can customize for your business! The customer service has been great too - they really care about their customers success in this platform!! There's nothing much i dislike so far but some minor things here or there (like having multiple accounts) which could be fixed easily if needed by them :) Great product with lotsa bells & whistles built right into every feature/functionality- making life easier as an admin person managingβ¦