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AgreeYa Chatbot Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of AgreeYa Chatbot

AgreeYa’s AI-based Chatbot is an easy to use, conversational assistant that acts as an intelligent virtual agent enabling organizations to extend instant and round the clock support services for its users while freeing up IT helpdesk staff, to focus on complex requests and other high-value interactions.

Reviews

Global ratings 2
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  • 2
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Type of review

Revainrating 5 out of 5

Excellent Customer Service Platform

I liked how it was able to understand my queries very well without any problems at all. It also helped me with some of my daily tasks like searching through documents or emails. The only problem i faced was when i needed more information about something which required human intervention such as booking tickets etc. But this could be because of the fact that i did not have much experience using chatbots in general so maybe if you are used to them then they will work better than mine. We were…

Pros
  • Their ability, speed & responsiveness.
  • Quickness
  • Everything takes place quickly even though everything goes smooth enough
Cons
  • Not bad

Revainrating 5 out of 5

Great Product, Works well with Teamspeak!

Agreya Chatbot is a great way to provide 24/7 support to our customers. It is easy to install and setup and provides a great experience for our customers. It's a great product and I would recommend it to any company that needs to provide 24/7 support. I don't have many complaints about Agreya Chatbot. It's easy to use and easy to train. I have found that training new agents is fairly easy and quick. I would like to see more customizations for the Chatbot. I also would like to see more…

Pros
  • Quick response time from chatbots
  • Easy installation no need code or API keys (I've downloaded prebuilt AMIs)
  • Great help docs in UI you can easily navigate your account settings, add banners
  • Customizable with multiple colors using LESS files (
  • You get this functionality as part fo free accounts
Cons
  • Nothing here