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Apifonica Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Development, Application Development

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Description of Apifonica

Apifonica is a high load cloud communications platform that allows companies to automate their relations with customers. With its voice- and text-based conversational bots, the platform automates B2C communications over the phone, SMS, and popular messaging apps in 150+ languages. A modern API interface facilitates platform integration with any software. We have offices in Estonia, Poland and Latvia. Our servers are hosted on Amazon.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy-to Use Platform That Delivers Results

I like how easy it was for me to create my bot and add features as needed. It's very intuitive and simple to use. The customer support team is also great! They were quick to respond to any questions or concerns that we had. There isn't much you can dislike about this product. If you're looking for an affordable way to communicate with your customers using AI, then look no further than Apifonica. As of now, there aren't many other options out there if you want something similar to what they…

Pros
  • Easy to use interface
  • Great Customer Support Team (Very responsive)
  • Tons Of Features Available To Customize For Your Company Needs.
  • Very Helpful Documentation Library And FAQ Section Included With All Plans & Pricing Structures
  • Quick Setup ProcessTo Get Started Using Our SolutionFast

Revainrating 5 out of 5

This AI chatbot is really useful especially if your business and potential clients are mainly online

The bot can be used as an agent of customer service department or for sales activities (for example - appointment scheduling). It's easy enough even without technical knowledge you will manage it yourself! I think this tool has all necessary functionality but there should also be some additional options like sending files via email etc. There isn't much work around using apis so far we've been able only use them by creating our own applications which makes things more complicated than needed…

Pros
  • Easy to integrate
  • Very fast response time from support team, they are very helpful in solving any issues that may occur during integration with their product.
  • Possibility o send custom messages instead regular ones through API interface if required
  • Good documentation provided along app development
Cons
  • Some disadvantages