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Atria Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
IT Management, IT Process Automation

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Description of Atria

Does your team spend more time handholding users, and technology rather than enabling them? Do you say no too much? Do people complain about your helpdesk being slow, even though you keep adding staff. Do users seem to work around you? Is shadow IT the norm, not the exception? Do you wish you could say yes more? Do you wish your users could just turn on and consume services they need whenever they need them? Does cost center management and compliance slow you down?. Are you worried your entire helpdesk has admin access? or you now have to pay expensive engineers to handle boring changes? Do you spend more time fixing problems caused by human error than improving? Do you feel every day is Groundhog day? Introducing Atria – the peace of mind portal Give users the freedom to choose and enable the services they need Stay firmly in control, with robust automation, approval workflows and RBAC , so you can rest easy, knowing it’s being done right. Free your users. Control your environment. Atria solves the problem of wanting to give end users and non-technical teams the freedom to choose their own applications and desktops, while ensuring IT has granular control over the processes and improved visibility of changes. Control - Every change made in Atria is auditable and Billable - Workflow approvals for user requests, either to managers or approval groups - Automated provisioning for consistency, for apps, desktops and users Freedom - End users can manage profiles, apps, desktops, and self reset passwords - Managers can create users, assign apps, desktops, approve access requests and review audit reports - The helpdesk can manage hundreds of customers and millions of users, without Admin priv Support - On-Premises AD, with full group management for granular application management - Azure AD, and Microsoft 365, with license management and feature control - Citrix Virtual Apps and Desktops, On-Premises and Cloud - Common tasks like shared mailboxes, file server permissions and many more - Easy integration with PowerShell support and extensible SDK Atria takes the stress out of user and application management. Free your users. Control your environment.
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Reviews

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Type of review

Revainrating 5 out of 5

An excellent tool which brings teams together

The concept is simple - provide an environment that can support all the stakeholders in one place at their desk so they don't have to come into any other part of our building or organization just to attend this meeting / presentation / training session. A lot of thought and planning went into implementation, however it's not perfect for everyone (no solution is). Our needs do fit within the scope, but we would need different types of rooms/workspaces when looking at our business model. We…

Pros
  • Virtual Reality
  • VR Glasses AvailableIf you already own them its free.
  • Mobile App availableYou Can Download Oculus Go directly onto your phone instead download apps
Cons
  • Some cons

Revainrating 4 out of 5

Atriuum Review | Very impressed, good value and excellent response

The support that has been given to me by atrium is amazing - I have had multiple people helping with my questions about their product! They are always quick in getting back messages or even phone calls when required for any queries we may need help resolving (and often they end up going out of hours just so it's available!). It would be great if there was an option within our ticketing system where tickets could also show which person/s were assigned what aspects etc as well- this can make…

Pros
  • Very simple, intuitive UI.
  • Easy accessability via mobile devices eases work flow during field visits,
  • Allows seamless integration between other software platforms used throughout day job such CRM systems , ERP Systems., EPM Software solutions.etc..all seamlessly integrated into ATRIA without much setup hassle!!
Cons
  • Lack Of Customer Service Training
  • Sometimes slow response times due sometimes

The ability to collaborate with multiple departments within our organization at once is very powerful! It also allows for easy communication between different teams without having people in person or via phone calls/Skype etc.. I dislike that it can be difficult sometimes when you're trying to find something because there's so many tabs open of things going back & forth across internal emails which are constantly being updated as we work through projects together internally - especially if…

Pros
  • Ability To Collaborate With All Available Staff
  • Ease Of Accessing Information From Any Device Or Locations Around Globe Even If You Have No Internet Service, Isolated And So On.
  • Easy Communication Platforms For Everyone Within Company Wide Network
Cons
  • Sometimes Getting Stuck In Email Contacts Can Be Frustratingly Diff