The best part about Bert is that it's very easy to use, I can teach my team members how they should be using this software in just minutes! It also has an excellent customer support system which helps me solve any problems or questions quickly without having too much trouble with them myself (which sometimes happens when working remotely). There are only two things i dislike so far; 1) there isn't enough time between sessions for people who have been away longer than others 2.) Sometimes if you