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BigZpoon Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
B2B Marketplace Platforms, On-Demand Delivery

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Description of BigZpoon

BigZpoon is a B2B SaaS company serving Restaurants Industry. Millions of online food buyers have Food Allergies, Restrictions, or Lifestyle Choices that impact their food selections. Many more want know Nutritional Information about their chosen meal. BigZpoon’s technology helps such buyers with Personalized, Preference-Based Online Menus that enable them to select right meals based on their allergies, restrictions or lifestyles. Our Nutrition Calculator enables them to get nutritional information specific to their chosen meals in real time. BigZpoon’s main customers are Restaurant Chains who use our SaaS offerings on subscription basis. In addition to menu personalization, we also offer Order Processing, Zero Margin Hit Delivery, CRM, and Marketing services.

Reviews

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Type of review

Revainrating 5 out of 5

Great Program For Order Tracking & Stock Inventory

I like that it helps me keep track of my orders, as well as being able to see what's in stock at each location so we can order from them when needed! It also allows us access our account online if need be for any reason (like needing an update or just checking things out). The only thing i dislike about this program would have been better customer service overall- but they are very friendly people who will help you with anything you ask/need answered!! We use big Zoon mainly because its easy to

Pros
  • Great user interface
  • Easy navigation system
  • Customer Service is fantastic!!! They give quick answers quickly which makes life easier :)
Cons
  • Minor Issues

Revainrating 4 out of 5

Amazing platform and Excellent Customer Support

It was very easy to get started, it's super user friendly! The support team has been amazing so far - fast responses with great advice when I run into issues (and there have only be two or three). There are no other similar tools out that do this specific task well enough for our needs at least not yet in my research. Make sure you look closely through all of their offerings because they provide many different services including food safety management system as mentioned above but also…

Pros
  • The ability to create my own custom forms and collect data in a very user friendly interface
Cons
  • I would like to see some sort of reporting feature that's easier to use than the standard Zapier web app