One ear stopped working after 10 months. No support - I've been trying to contact the support/warranty department for two days but no one answers the phone.

These are a pair of nice headphones that sound good too but the device switches between two connected bluetooth devices a lot slow and worst of all, the wired connection via usb-c or 3.5mm audio cable is really buggy. If you move the headphones slightly when wired, they turn off, making the earbuds really unreliable for listening to music via a 3.5mm cable or charging via USB-C. So basically the two main reasons I bought these headphones don't work. The headphones become uncomfortable in the…