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CALLR Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Development, Application Development

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Description of CALLR

"Carrier grade Voice and Messaging API covering 220+ countries: SIP Trunking, Notifications, Call Tracking, Custom IVR, Person-to-Person, & User Acquisition. Use cases are mean to present our services and features in easily understandable and relatable manner. Use cases are not exclusive: effectively, the permeability between some use cases can be very high: for instance, custom IVR is very frequently used with call tracking since both address inbound calls. Here are our six main business use cases: SIP Trunking (Outbound and inbound calls at scale) - Conveniently handle my important outgoing call needs. Face any international needs with an adaptive solution that matches my location, and network situation. User Acquisition and Engagement (Outbound calls and SMS campaigns) - Generate online and in-store traffic and keep users engaged using automated and scalable communications methods. Easily broadcast news about sales and events to my customer base. Notifications (Personalized outbound calls and SMS) - Send personalized messages to your customers at key steps of their journey. Notify them of main events and make sure they receive your messages. Custom IVR (Inbound or outbound calls control menu) - Create a smart mapping to route incoming calls according to the rules I set. Make sure each call I receive is handled the quickest and most efficient way. Call Tracking (Inbound calls source identification) - Track incoming calls activity and know where my users found my number. Track calls generated for and routed to a third party. Person to Person Communication (Users calls and SMS safeguarding) - Easily allow my users to exchange with each other on their usual channels. Frame the interaction to ensure its security and keep it smooth."

Reviews

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Type of review

Revainrating 4 out of 5

Great Features - Easy To Use: CALLR

I really like that this platform has so many different features to help us communicate with our customers. It also is easy for me as an admin user. The call recording feature could be better. Like some of the other reviews have mentioned, it does take time to train users in using this system. But once they get used to it most are able to use all of its great functions without needing any training at all! We can easily log into the account from anywhere and access the live chat or voicemail…

Cons
  • Lack of options available if you don’t want certain items displayed ; Not always clear which buttons do what

Revainrating 5 out of 5

User friendly Mobile App Development Software

It is easy to configure in our application (both development as well testing). The interface of this software can be used for both Android app developers an iOS users so there's no issue with it while developing or deploying apps using these platforms especially when you are looking at cross platform solutions like we use here within Vocalink Networks Ltd., which covers mobile messaging services such as WhatsApp Messenger etc.. So far everything seems fine but I would still have some doubts if

Pros
  • Easy configuration
  • Reliable solution
  • Good service delivery system.
  • Well defined pricing plans available
Cons
  • Not the best