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CanopyDeploy Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Marketing Automation

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Description of CanopyDeploy

Complex omnichannel marketing campaigns made simple. With CanopyDeploy, execute millions of unique customer interactions on a daily basis. Our powerful technology will help you cut through this multichannel mayhem and deliver hyper-personalised interactions that matter to every single customer. CanopyDeploy, which has been developed and maintained in-house for over 2 decades, has been the Netherlands’ largest platform for successful marketing automation for many years now, with more than 3 billion emails sent per year. CanopyDeploy automates the tedious tasks and simplifies the creation of beautiful campaigns. It has the ability to send segmented and personalised omnichannel messages via the right channel, to the right person, at the right time. We operate over multiple channels including Email, Mobile App, Whatsapp, SMS and many more, allowing you to contact your customer at every touchpoint of their journey. Why choose CanopyDeploy? • Seamlessly coordinates omnichannel customer journeys for email, SMS, landing page, social and more • With drag-and-drop functionality, you can easily build complex omnichannel customer journeys • Create highly personalised content using detailed customer segments that you can create directly within the platform • Enjoy access to the expert support team on our helpdesk, with their unlimited knowledge of CanopyDeploy available to you 24/7 • In-built connector app store enables you to add extensive functionality on-the-fly and without technical support • Watertight pre-flight testing capability for all customer programmes • Real-time reporting dashboards let you monitor campaign success and push content at the right time and through the right channel • 99.77% average deliverability rating and a guaranteed 'excellent reputation' among ISPs • Seamlessly integrates with external platforms and social channels • Fully configurable API connectors and plug-and-play solutions for data capture • First tool in Europe to achieve full integration with Google’s dynamic and interactive AMP email platform • Incredibly cost-efficient compared to other platforms and can be implemented in days rather than weeks
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Revainrating 5 out of 5

Very simple & straight forward tool, great customer service

It is very easy for me as an admin user with no coding skills at all - I can set up rules in minutes without having any problems or issues understanding what they are doing! The only downside we have found so far has been how difficult it was initially getting our account setup (we had some issue where there were not enough permissions etc). We managed eventually though but would recommend contacting their support team if your initial attempts don't work out too well otherwise things may get…

Pros
  • Intuitiveness
  • Flexibility, allows customisation according customer requirements.
  • Quickness & ease accessability
  • Extremely helpful community forum responses from experts who clearly know exactly whats going wrong before you do
Cons
  • Some difficulties