The best thing about this software is that it makes your work easier by doing all of those things for me which I would normally do manually or spend time looking up in other sources such as Excel etc., It helps keep track easily if there are any issues at my clients site when they come back from vacation/holiday periods so no problems have occurred during their absence! Nothing really comes across negatively but maybe more features could be added? This isn't something we used regularly becauseβ¦